Extrabux Review

September 21, 2007 · 6 comments

Extrabux Signup Bonus
Extrabux Review – Updated 11/2012
Please click here to join.



Date Launched:  June 2006
Signup Bonus:  $5
Minimum to Cash Out:  $10
Cash Out For:  Check or PayPal
Earn For:  Shopping, signups, referrals
Who Can Join:  Individuals 18 years+ with valid email address; mailed cashback checks available to U.S. residents only.  May join at ages 13 to 17 with supervision and consent of parent or legal guardian.


Notes:

1.  Extrabux is free to join.  Rebate rates are very competitive with other cashback sites; they vary by merchant but are as high as 44%.
2.  Extrabux’s website includes a large database of coupon codes that can be combined with cash back.
3.  As with most other programs, earnings remain in a pending status until the return period for the merchant has expired (from 10 to 90 days).
4.  Extrabux has a unique proprietary lowest-price search tool that integrates available coupon codes, shipping charges, tax, and cash back to find the lowest price overall.

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Please join Extrabux here to claim your $5 signup bonus!

 

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{ 6 comments… read them below or add one }

Chander September 27, 2011 at 12:53 pm

I received email the cash back deposited in your account but after that I sent 3 emails and they are not responding.

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Eugene December 23, 2011 at 3:14 am

Extrabux is a fraudulent company. They still owe me as much as $258.60 (I am not kidding!) for purchases they acknowledged (!) I made through their site. They refuse to post cashback, and, after my repeated inquiries, they stopped answering my emails altogether. And email is the only way to get in touch with them – they don’t publish their phone numbers anywhere. Stay away from this company; make your purchases through a site that may not promise you the moon, but one that actually pays what it promises. MrRebates, BigCrumbs, Ebates and ShopAtHome are all reliable. Extrabux (and its sister site BargainMatch.com) are not! Stay away from them!

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Sandy April 23, 2012 at 9:55 pm

Agree with Eugene that Extrabux is not reliable and ought to be avoided. Almost everything I bought through them did not show up and I had to put in a request, and there is no traceability on those requests. They eventually posted credits of a few cents for some small purchases but when I bought a very expensive set of tires at Discount Tire the rebate did not show up. I got a standard response that to my requests, but no rebate and then they stopped responding to emails. I figure they owe me $70, and I don’t ever expect to see it, or to ever use Extrabux again other. I’ve used Fatwallet numerous time, never had such problems.

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Mike June 1, 2012 at 12:05 am

Extrabux sometimes offers higher rebate rates than the other companies, but that’s not worth the poor customer service, lack of responses to claims, and overall indifference to the customer experience. I have previously filed claims for approximately 1/3 of my purchases that never appeared automatically on my account as they should. All were eventually posted.

A purchase in January never posted. I made inquiries and follow up contacts in February, March, April and May. Not only have they failed to remedy this problem (after over 120 days) but they have not even responded.

By contrast – ebates.com has only missed one sale.
An online claim for the missing purchase was resolved with a conditional credit to my account LESS THAN 24 HOURS after my initial contact.
THAT’S the way to run this kind of business.

Ironic – that a company with a business model based on rewards and loyalty has such little appreciation for their own customers. Wish I hadn’t wasted my time (and apparently lost my cashback) with them for as long as I have.

More than happy with ebates.com, mrrebates,com, fatwallet.com, etc.
Just avoid these clowns.
I’m done with them.

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Becky November 11, 2012 at 10:27 pm

Not sure why those who have posted have had such a drastically different experience with Extrabux than I have had. I know they’re a smaller company than, say, Ebates, and that could contribute to slower customer service. Most cashback programs don’t have a telephone number for customer support, so that’s not unusual.

I know that every cashback site has complaints about some orders not crediting, and most often it’s something on the user’s end that causes it, including:
- using a coupon code obtained elsewhere, like from a store’s catalog or emailed newsletter or from a deal site (the company keeps the commission if it came from a newsletter, or the coupon may be exclusive to the deal site such that they get commission on all sales made with their coupon code)
- clicking through an email or a deal site, putting items in their shopping cart, THEN going to the rewards program and clicking through to the store (the company will keep the commission if it was an email that generated the activity, or the deal site may get credit instead of the cashback program)
- presence of a toolbar on the user’s computer, a “search helper” or “charity search bar” or something similar (which redirects commission for your sale to the browser company or charity)
- payment by gift card (many stores don’t offer cashback on the portion of a sale paid for by gift card)
- you’ve completed an offer, like a trial for Netflix, that is limited to once per household and someone with the same IP has already completed it (family member, roommate, fellow dorm resident)
- you’re Canadian and you clicked through a US-based site (you have to shop through the Canadian storefront)
- you’re a resident of a country not allowed into the program by the terms of service, or you’re using a proxy server and the cashback site automatically voids all activity from that proxy
- you didn’t shop through the cashback site at all (have seen people ask before, “if I didn’t shop through your site, why can’t I get cashback from my order? I AM a member of your cashback site!” They don’t understand the cashback site doesn’t get commission, to share with you in the form of cashback, if you don’t click through their specially coded link to the store)

I have had nothing but good experiences with Extrabux. If anyone reading this needs help getting an issue resolved there, please let me know and I’ll get you in touch with the right person to make it right.

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Paula December 15, 2013 at 7:29 pm

I have not had any of the problems mentioned above except there is an option to manually enter your purchase which I’ve had to do each and everytime I have made a purchase. They did answer my emails. Everyone of them. Perhaps those above need to put extrabux’s customer service reply email in their contacts so the responses don’t go to your trash. My only complaint is that they take forever to give you your money. 90 days is crazy and sometimes more. They do however give you a status report on your cash back entries. I’m looking for a better company but havn’t found one that pays as well as Extrabux.

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