PointPool Promises Improvements

A newsletter subscriber who just received a redemption from PointPool emailed to say that her GC included a letter from the site promising some upcoming improvements, including:

- Immediate crediting of shopping points to your account starting in October
- Guaranteed delivery of GC redemptions within 2 to 4 weeks; otherwise 110% of the points redeemed will be returned to your account
- 50% bonus points for frequent shoppers
- A commitment to expeditious communication with their members.

Hope that's the case, as the site has been plagued with customer service issues in recent months. Thanks to Mary for sharing this info with us!