MyPoints Crediting Delays

May 10, 2005 · 0 comments

I’ve heard a lot of complaints from MyPoints users lately about how email offers aren’t crediting. One user even got a snippy email from their member care department denying knowledge of a problem and suggesting she detail which emails she clicked on and when.
Tonight there’s finally a glimmer of hope that MyPoints is actually on top of the situation — a member received this response from MP’s member care:
“Dear Member,
A recent system upgrade made it necessary to backlog all Point crediting for the last 14 days. The upgrade is now complete and we expect all Point transactions to post to your account by the end of the week.”
Let’s hold ‘em to that.

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